The Peppermint Group (https://www.thepeppermintgroup.co.uk
) are an established dental & cosmetics clinic with 3 locations in Glasgow, Scotland. Big Pond Digital were
recommended to Peppermint by their web design agency, as their previous digital marketing agency failed to deliver any results.
They hired us to audit their digital marketing channels, specifically to plan & implement a strategy to grow the brands visibility in the search engines for both Glasgow and Scotland. We were required to work with their in-house team, apply a set monthly budget and provide the best cross channel ROI possible. Our initial contract with The Peppermint Group was for 3 months. This was initially to give us enough time to apply our SEO strategy and boost rankings.
By the second month of the contact, we had delivered what their previous SEO agency had failed to deliver in 8 months…
These great initial results resulted in Big Pond Digital retaining The Peppermint Group as a long-term client, increasing the budget overall. Our initial contract was a 3-month initial probation contract with The Peppermint Group, and after providing impressive SEO services after just the first 2 months, we signed a 12-month contract to extend our ongoing SEO.
So How did we do it?
We advised The Peppermint Group, and provided guidance on the overall digital marketing activity to ensure all channels were providing the best ROI overall.
We planned, implemented and aligned the digital marketing strategy to run alongside other marketing activities Peppermint were running, and delivered all planned activities in advance and before the deadlines.
The methodology used to achieve sustainable ROI included both:
The campaign was and is fully delivered in house by our team at Big Pond Digital! We don’t use any sub-contractors and are not part of a consortium.
Of course, SEO strategies don’t come without their set of challenges!
We had to face many challenges in getting The Peppermint Group to the top rankings for Glasgow. With the SSL - HTTPS deadline approaching, we migrated the website from HTTP to HTTPS successfully without losing any traffic or ranking progress that would negatively impact ROI! One of the main problems with https migrations is loss of traffic due to not having a proper migration plan in place that can spot redirect loops and other technical SEO issues.
Because we grew the brand fast and outranked other dental practises, The Peppermint Group also unfortunately received false negative reviews that were identified to be from rival practises.
No to worry though, we quickly spotted this, manually flagged the reviews with Google, and the issue was dealt with!
We also identified a negative SEO attempt from a rival agency/ client and removed the links without losing any traffic or rankings for our Peppermint’s site.
The outcome that was delivered against the Client’s requirement/objectives
Peppermint’s main requirements were to grow their websites visibility for targeted keywords and provide the best ROI possible while ensuring that the results are sustainable.
Good client communication is always key, so we worked closely with the team over at The Peppermint Group, and had regular evaluation meetings to ensure that their requirements were met and to educate them about any latest marketing tips we were implementing in the campaign!